Proven Outcomes

Man looking at whiteboard. Text: positive impact on LTCI claims. Positive impact on policyholder experience.

We've measureD our results and positive impact and can share findings with you

  • Impact of Care Coordination model on claim delay and length
  • Impact of Care Coordination model on claim recovery and benefit utilization
  • LTCI Policyholders responsiveness to offers for engagement
  • Data about consumer preferences for at-home aging versus AL/NH
  • Customer satisfaction metrics for care solutions
  • Comparison of Insurance Carrier claims to Friends Life Care claims: quantity and timing

For instance, less than 2% of Friends Life Care member claims are in ALs or Nursing Homes.