the nation's largest CCAH company
Our distinctive Continuing Care at Home (CCAH) model has always had skeptics. Yet we stayed the course. We innovated, measured outcomes, made model adjustments and remained alert to shifts and changes in our market.
Through grit and resilience, learning by doing, tracking results, and following “true north”, we grew to become the largest CCAH company in the nation by far. Our roots in the Continuing Care Retirement Community (CCRC) industry put us on a path of learning and growing through the decades.
Although the Friends Life Care CCAH program fills a similar consumer need to long term care insurance, the seamless integration of Care Coordination has enabled Friends Life Care to achieve critical cost saving benefits. The unique CCAH model has tangible and measurable business value resulting from delayed and shorter claims, higher claim recovery and high levels of customer satisfaction.